ISLAMABAD (Wednesday, February 13, 2019) – The Pakistan Citizens’ Portal app has been declared the second best government mobile application in the world at the World Government Summit.
Prime Minister Imran Khan in a tweet today said “creating a direct link with the people to provide for resolution of their problems has led to the incredible success of my complaint cell in the PM Office”.
Creating a direct link with the people to provide for resolution of their problems has led to the incredible success of my complaint cell in the PM Office. pic.twitter.com/xJZWzHykpo
— Imran Khan (@ImranKhanPTI) February 13, 2019
This is the first time any government-owned mobile application reached this level in Pakistan.
About 4,646 mobile applications of different categories were submitted by 87 countries in the competition held in Dubai at the World Government Summit earlier this week. Indonesia came out on top while the United States stood at the third spot.
So far, around 250,000 out of 420,000 complaints that were registered through the app have been resolved with 55 per cent ‘satisfactory’ feedback from the public.